Customers Bancorp, Inc. has confirmed a planned leadership transition, promoting Sam Sidhu to its Board of Directors. This move is part of a succession plan established in July 2023, which positions Sidhu to take over as chief executive officer from Jay Sidhu, who will transition to the role of executive chairman while remaining a board member.
The decision comes as Customers Bancorp prepares for a significant change in leadership. Sam Sidhu has been a key figure in the company’s growth for over a decade, initially joining the board of Customers Bank in 2012. He became chief operating officer in 2020 and was elevated to president and CEO of the bank in 2021. His extensive experience is expected to provide continuity and governance as the company implements its long-term strategy.
Dan Rothermel, lead independent director of Customers Bancorp, praised Sam Sidhu’s leadership and strategic vision, stating, “His appointment to the Board formalizes his integral role in shaping the future of our organization and reinforces the thoughtful succession planning the Board and management have executed.”
The transition signifies a pivotal moment for Customers Bancorp, which has evolved from modest beginnings into a national financial institution. Under Jay Sidhu’s leadership, the organization has grown from a struggling bank with approximately $200 million in assets to a robust entity with over $24 billion in assets, achieved without any major acquisitions.
“I’m deeply grateful to our Board of Directors for their trust and partnership as we continue this leadership transition,” Sam Sidhu remarked. He emphasized the importance of the bank’s disciplined culture and organic growth strategy in driving its success, expressing eagerness to lead Customers Bank while collaborating closely with the board.
Jay Sidhu reflected on the transition, highlighting the years of strategic planning that have led to this moment. “I am incredibly proud of what we have built at Customers Bancorp and Customers Bank,” he stated. “Sam has been instrumental in shaping our strategy, strengthening our culture, and positioning the Bank for the future. I have full confidence in Sam’s leadership and vision.”
With Sam Sidhu’s board appointment completed and the executive transition on the horizon, Customers Bancorp aims to reassure investors and clients of its stability as it enters a new chapter under a well-planned leadership handover. The careful orchestration of this succession is designed to foster confidence in the company’s ongoing commitment to growth and innovation.






































