BREAKING NEWS: Hexaware Technologies has just announced its acquisition of SMC Squared, a recognized leader in building Global Capability Centers (GCCs). The deal, confirmed on July 17, 2025, marks a significant strategic move for Hexaware, aiming to revolutionize GCC solutions beyond mere cost efficiency.
This acquisition comes at a pivotal moment, as the global GCC market is projected to exceed $100 billion in India alone by 2030. Hexaware’s newly launched GCC 2.0 service line is set to deliver substantial long-term value for enterprises by integrating SMC Squared’s expertise with Hexaware’s innovative IT delivery capabilities.
Amrinder Singh, President & Head – EMEA & APAC Operations at Hexaware, stated, “Our clients are increasingly looking for GCC partners who bring more than staffing or infrastructure. This acquisition enables us to deliver long-term value to enterprises, leveraging our human and digital agent-driven model.”
Patricia Connolly, CEO of SMC Squared, expressed enthusiasm about the merger: “For over a decade, we’ve helped shape the GCC industry, and this acquisition expands what we can deliver globally.” The collaboration will enhance capabilities across AI, analytics, cloud transformation, and enterprise platforms, while also increasing client activity in the UK and Europe.
With SMC Squared’s proven governance and delivery credibility, Hexaware is poised to drive significant growth and unlock synergy potential, particularly in large accounts. The combined organization now offers a comprehensive GCC services stack, including advisory, setup, operations, and optimization, ensuring high-quality delivery.
One notable client, Papa John’s International, Inc., has praised their partnership with SMC Squared, highlighting how the GCC team has become a vital extension of their strategic vision. Michael Wyant, Vice President of Corporate Systems & Enterprise Data at Papa John’s, remarked, “Partnering with SMC has been a transformative experience. We look forward to working together, now with Hexaware, to accelerate modernization.”
The urgency of this acquisition reflects the rapidly evolving demands within the GCC sector, as enterprises increasingly seek partners capable of delivering stable and scalable operations. As Hexaware and SMC Squared join forces, the industry will be watching closely to see how this partnership will redefine the landscape of Global Capability Centers.
Stay tuned for more updates as this story develops.
