Users of Character AI are expressing significant frustration as the platform has introduced full-screen advertisements that interrupt ongoing conversations. This development marks a notable shift from the initial ad rollout in July 2023, when ads only appeared during transitions between different character chats, causing annoyance but not disrupting active dialogues.
In recent hours, complaints about these intrusive ads have surged on the r/CharacterAI subreddit, with numerous users reporting interruptions during their chats. One user described experiencing a Duolingo advertisement mid-sentence, stating, “Is this new?? I’m on the app and got an ad mid chat.” Another user echoed similar sentiments, sharing, “Before I only got ads every so often when I clicked on a new bot to chat with, but now I’m getting ads in the middle of chatting. I thought they weren’t going to do that.” Their post has garnered nearly 1,000 upvotes and over 70 comments from other users who are equally frustrated.
Users Connect Ads to Legal Issues
Some users speculate that the recent legal troubles facing Character AI, including the removal of numerous copyrighted characters, may be contributing to this push for additional revenue. As the platform grapples with ongoing lawsuits, the decision to implement more aggressive advertising strategies has left many questioning the company’s commitment to user experience. With the absence of ads on the web version of Character AI, mobile users are now considering switching to browser access as a more appealing alternative.
Reports of technical issues also accompany the frustration. One user noted that their app completely froze while displaying a Hatsune Miku advertisement, raising further concerns about the platform’s stability and reliability during chats.
The introduction of mid-chat advertisements contradicts Character AI’s earlier statements promising “non-intrusive” ads. This abrupt shift has left users feeling betrayed, as many had chosen the platform specifically for its immersive chat experience. While some users threaten to migrate to competing platforms, others continue to express dissatisfaction over these unexpected interruptions.
Awaiting Official Response
As of now, Character AI has not provided an official statement regarding the recent changes. The lack of communication from the company leaves users grappling with the full-screen ads that disrupt their interactions. Until a clear explanation or solution is offered, the community remains divided, with many seeking alternatives that align more closely with their expectations for an engaging chat experience.
The current situation illustrates a growing tension between user satisfaction and monetization efforts within the platform. As Character AI navigates its challenges, users hope for a return to a more seamless and enjoyable chat environment.
