Mt. McKinley Bank is commemorating its 60th anniversary of serving the Interior region, establishing itself as the oldest bank in Fairbanks. President and CEO Patty Mongold reflected on the bank’s origins, stating, “It started as a community effort and we’ve just maintained that structure and drive.” In 1965, the absence of mortgage lending options prompted a group of Fairbanks residents to establish a mutual savings bank, aiming to provide more equitable financial services.
Initially located at 530 Fourth Avenue in downtown Fairbanks, Mt. McKinley Bank has evolved alongside the city it serves. Mongold noted, “As the bank has changed, the community has changed with it.” With the growth of Fairbanks came increased competition, which spurred the bank to adapt its services. In 2000, it expanded to offer full-service banking, catering to the needs of local businesses and allowing for greater community investment.
As of now, the bank employs over 90 staff members and operates five physical locations throughout the Interior. Mongold, who has dedicated nearly 50 years to the institution, has witnessed significant transformations in the banking landscape. From a time when she had never encountered an ATM to the current shift towards online banking, she remarked, “People have talked about a cashless society ever since I’ve worked in banking. I’d say we’re probably closer than we’ve ever been. But people still like their cash.”
Customer service remains a cornerstone of Mt. McKinley Bank’s identity. Chief Operating Officer Kaye KingKade, who has been with the bank for 38 years, emphasized the importance of personal interactions, stating that the bank’s lobbies are rarely empty and there is always a smiling teller ready to assist patrons. Many customers visit the bank weekly, drawn by this personalized service.
Community engagement is also a priority for the bank. Employees are encouraged to participate in local events and initiatives, supported by an annual donation program where the bank contributes $300 to a non-profit organization of each employee’s choice. Alli LeBon, downtown branch manager, commented, “We believe it to be one step in getting us to become more engaged in the community and understand how important that impact is.”
Through its commitment to community involvement, responsiveness to industry changes, and dedication to face-to-face interactions, Mt. McKinley Bank has cultivated a strong local presence. As LeBon succinctly stated, “You need a bank to make your dreams come true.” The bank’s legacy continues as it looks forward to another decade of service, reflecting the needs and aspirations of the community it serves.
