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InterSystems Launches AI Assistant for Rapid Patient Record Access

InterSystems, a leading provider of data technology, has announced the launch of the InterSystems HealthShare AI Assistant, a generative AI tool aimed at improving access to patient records for healthcare professionals. This innovative system is designed to assist clinicians, case managers, and administrators in retrieving and interpreting patient information more quickly and intuitively.

Revolutionizing Access to Health Records

The HealthShare AI Assistant is built on the robust foundation of the InterSystems HealthShare Unified Care Record (UCR). It introduces a conversational interface that enables users to securely query, summarize, and navigate comprehensive longitudinal health records using natural language prompts. This feature allows healthcare providers to efficiently access critical information from a multitude of clinical data sources.

Key features of the AI Assistant include:

– **Conversational Chat Interface**: Users can pose clinical inquiries or request patient summaries in straightforward language, receiving precise, context-aware insights almost instantly.

– **Source Traceability**: Every response generated by the AI is directly linked to its verified source, enhancing transparency and clinical trust.

– **Seamless Integration**: The Assistant operates fully within the HealthShare Clinical Viewer and Navigation Application, ensuring it fits seamlessly into the user’s daily workflow.

– **Comprehensive Governance**: The system supports responsible AI use with configurable data profiles, role-based access controls, and complete audit tracking.

– **Pre-Built and Custom Prompts**: Users benefit from clinically curated starter prompts while also having the flexibility to create tailored, role-based configurations.

Proven Impact in Real-World Settings

Pilot programs for the HealthShare AI Assistant have already shown significant improvements in efficiency and user satisfaction. A usability study conducted with Healthix, one of the largest public health information exchanges in the United States, highlighted notable advancements. The AI Assistant has quantitatively enhanced clinician workflows, reduced the time needed to review records, and surfaced actionable insights.

Todd Rogow, CEO of Healthix, emphasized the importance of this development: “With the HealthShare AI Assistant, our clinician users now have a tool to get an instant, clinically validated summary drawn from years of records, delivering a holistic view of a patient’s medical history at the time of care.”

The new AI capability is now available to HealthShare users in supported regions, marking a significant step forward in the integration of advanced technology within healthcare systems. This launch underscores InterSystems’ commitment to enhancing patient care through innovative data solutions.

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